Terms of Use Agreement

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to www.Tailor Knives.com indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Tailor Knives.
By ordering or registering on any of our sites you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via a link or contacting our Customer Service at Hello@Tailorknives.com and we will remove you from marketing communications.
 

Order Acceptance Policy

Tailor Knives reserves the right at any time after receipt of your order to accept or decline your order for any reason. Tailor Knives reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order. Tailor Knives is a reseller to end user customers and will not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by Tailor Knives unless written authority has been granted. Product images are for illustrative purposes only. Due to the nature of color and light, color shades may vary from what appears on your monitor’s screen.

Liability

Tailor Knives is not liable for any losses or damages arising from any website linked to or from this website that Tailor Knives does not control. We reserve the right to refuse any order without giving reason. Upon cancelation of an order, we will make all reasonable attempts to contact you using the details provided. If an order is cancelled, all received monies will be refunded using the method received.

Delivery

The delivery times provided by Tailor Knives Ltd are estimates only. Tailor Knives will not be liable for loss or damage caused by deliveries beyond its control. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. By agreeing to our terms and conditions you acknowledge all information set forth under our shipping section.

Change of Address

The shipping address for your order is shown in the checkout and on your order confirmation and shipping confirmation emails. In the event that an incorrect address was entered, address changes can only made until the order begins processing. Tailor Knives cannot accommodate all address change requests.
Tailor Knives takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.

International Customs Charges

Some orders may incur a custom or import duty charge. Tailor Knives do not have any control over these charges or are unable to advise what they will be, as it is based on your own countries’ regulations & compliances. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and Tailor Knives will not be liable these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Tailor Knives will not be held responsible for any loss of funds as a result of this occurrence. We cannot mark International orders as a gift in order to bypass or reduce any customs fees unless requested as a gift.
 

Warranties and Repairs

Most repairs are carried out by the manufacturer and not by Tailor Knives In some cases, faulty items cannot be repaired and a replacement or online store credit will be offered. Tailor Knives cannot control the availability of parts of replacement goods.
 
Tailor Knives has no control over manufacturer warranty periods, nor can we control repair periods and cannot advise what they will be. We will however do everything we can to ensure your faulty item is handled as quickly as possible and that you are informed throughout the process. In cases where you have returned goods directly to the manufacturer, Tailor Knives cannot be held accountable for repair periods or communication from the manufacturer. We do not refund postage, or cover the cost of return postage on warranty claims, as your warranty is a manufacturer warranty not a Tailor Knives warranty. If the product is damaged or incorrect upon receiving your postage will be refunded

Pricing

There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in American Dollars. Non-American currency figures are all approximations based on an exchange rate. Prices quoted show the recommended retail price and OUR standard price.
If there is a promotion on a promotion price will also be quoted in addition to the RRP and Standard list price. Discount percentage shows discount off manufacturer recommended retail price to current sale price.